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GOOGLE BUSINESS PROFILE · FORMERLY GMB

Make every local discovery more useful.

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Help nearby customers understand your business with accurate Google Business Profiles, useful updates and consistent location information.

STRATEGY → IMPLEMENTATION → MEASUREMENT

What we focus on.

01 / THE WORK

Profile foundation

Review eligibility, categories, services, hours, contact details and the connection to your location pages.

02 / THE WORK

Ongoing management

Plan profile updates, approved photography, review-response workflows and seasonal changes.

03 / THE WORK

Location measurement

Review available profile interactions and website inquiries by location, with clear reporting limits.

A reliable presence on Google Search and Maps.

Google My Business is now Google Business Profile. Our management service starts with the real business: what you do, where customers can engage with you, and how each eligible location should be represented. We audit existing profiles, possible duplicates and inconsistent information before recommending changes.

Coordinate profiles, pages and operations.

Categories, business descriptions, service information, opening hours, holiday schedules and destination links should reflect actual operations. For multi-location companies, we create a location information register and an approval process so a change reaches the people responsible for publishing it.

Build a review process your team can maintain.

We can develop review-request and response workflows using real customer experiences. Responses should protect customer information and escalate service issues to your team. We do not create reviews or promise a map position.

How is access handled?

The business keeps ownership. Manager access can be granted through individual Google accounts rather than sharing passwords. Verification and any account recovery remain subject to Google’s process and may require action from the business owner.

What belongs in a monthly scope?

Agreed tasks may include information checks, updates, review-response support, issue tracking and reporting. Website changes, citation cleanup and additional locations are scoped clearly so responsibilities stay visible.

CONNECTED EXPERTISE

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Start with a better question.

Tell us where you want to go and what is getting in the way. We’ll discuss the right scope for your website.

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